Mastering Tough Conversations for Frontline Leaders
Date(s): November 16 & 23, 2021
Duration: Two half day sessions
Member Price: $350.00 + HST
Non-Member Price: $455.00 + HST
***This course is Gold Seal accredited (1 Credit)**
Course Description: Being able to masterfully prepare for and engage in tough conversations is an essential workplace skill. It is invaluable in maintaining positive team relationships, managing interpersonal conflict, and boosting your confidence to speak up.
This interactive and highly practical virtual workshop will give you valuable techniques and strategies that will make it easier for you to handle tough conversations. You will learn how to prepare for a tough conversation, get the conversation off to the best possible start and manage your emotions.
Facilitator(s): Barefoot Facilitation Inc.