Communicating with Confidence
Date(s): February 5, 2020
Duration: One day
Time: 8:30 am – 4:00 pm
Member Price: $450.00 + HST
Non-Member Price: $585.00 + HST
***This course is Gold Seal accredited (1 Credit)***
Who Should Attend: Anyone looking to improve their communication skills.
In today’s competitive business world and team-based work environment, interpersonal communication is a critical element for success. How well you communicate as a frontline manager/supervisor can make or break how others view your performance, your approach to team-work and even your chances for career advancement.
Communication and listening skills are at the core of preventing interpersonal conflict and dealing with difficult personalities. And a highly communicative work environment promotes productivity, creativity, morale and team building. Effective communication is one of the inherent responsibilities of being a successful frontline leader. You’ll leave this course with new tips and techniques to help you communicate with professionalism and respect, listen to understand and speak to be heard.