Effective Phone Communication Skills
Date(s): March 12, 2020
Duration: Two hour workshop
Time: 2:00 pm - 4:00 pm
Member Price: $100.00 + HST
Non-Member Price: $130.00 + HST
Who Should Attend: Anyone who is a main point of contact for a customer/client or anyone working on the frontend of a company. Project coordinators, administrators, receptionists, managers etc.
This two hour workshop will focus on customer service excellence, sales skills and mastering precise, brief communication to get answers and results from those you are communicating with. These skills will provide participants with more confidence on the phone and allow them to build stronger relationships with customers, prospects, suppliers and partners.