Holding the Turn Around Intervention
Date(s): Feb. 3, 2017
Duration: 1 day
Time: 8:30 am – 4:00 pm
Member Price: $495.00 + HST
Non-Member Price: $644.00 + HST
***This course is Gold Seal accredited (1 Credit)***
Who Should Attend: Project Managers, Project Coordinators, Supervisors, Foremen, and Lead Hands.
This course will help Managers and Superintendents manage behavior issues more effectively. You will learn through this course corrective coaching calls and approaches in making successful interventions. Our focus will be on rehabilitation versus punishment for behavior issues. This course will enable team leaders to be more consistent in their approach to performance issues. Any leader at any level can benefit from the practical skills learned in this workshop. As well, the concepts learned here can be applied to other leadership or supervisory positions within the organization.
You will also learn to improve your company’s success through furthering personal responsibility through employee accountability. The idea of accepting responsibility for our own actions, (personal accountability), while not new, sometimes seems almost novel. Organizations have begun linking their success in such areas as customer service, employee retention, reliability, and overall goal achievement directly to qualities associated with accountable employees. Personal accountability is a core foundation to building employee morale, improving employee and team productivity, and enhancing the customer’s experiences. This employee accountability course will help you develop a high degree of personal accountability and a more highly accountable and responsible employee group.
Topics:
- Determining the different types of behaviour problems
- Understanding what motivates people
- Using the turn-around successfully
- Understanding the need for an intervention
- Dealing with drama issues and doing the job
- Employ empowerment and accountability
- Ensure contrition and commitment
Cancellation Policy
-Cancellations must be received no later than 10 business days prior to the course date to be eligible for a 75% refund of registration fees.
-No refunds will be issued after this date.
-If you register for the course and do not attend, you are liable for the full registration fee unless you cancel according to the terms stated above.
-If you are unable to attend after registering you may send a substitute up to and including the day of the course. Please provide a name and email address for name tag and records.
-CANS reserves the right to cancel any course and will, in such an event, provide a full refund of registrations fees. Every effort will be made to give registrants a reasonable notice of cancellation.
-No liability is assumed by the organization for changes in course dates, content, speakers, or venue.
